More than 5,000 labels - the lead time will be agreed upon with the Study Lead or 5 days for each sub-set of 5,000 labels
Cryovials, freezer storage boxes, shippers and shipping supplies, etc. - 5 business days for standing requests. New studies may require longer than 5 business days to allow for ordering materials.
Sample accessioning
Time from receipt of samples to sample data being available in repository inventory database - 15 business days
Time from receipt of samples to notification of sample discrepancy - 10 business days
Time from receipt for confirmation of shipment received in good condition - 1 business day
Time from receipt notification of damaged shipping container or samples arriving in poor condition - 1 business day
